Responsibilities and Duties

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• Support the General Manager in overseeing staff, scheduling, and daily operations

• Lead by example on the sales floor, supporting customer service and staff development

• Ensure the garden center is clean, organized, and visually appealing at all times

• Assist with inventory management, receiving, and merchandising

• Work with the team to ensure plant health and proper care routines

• Help identify and nurture sales leads for our landscape design/build services

• Train and mentor employees to provide expert product and plant knowledge

• Maintain high standards of customer service, professionalism, and efficiency

• Collaborate with the GM to implement promotional events and seasonal transitions

• Step into leadership during GM absences and act as point of contact for team

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Job Requirements

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• Previous experience in a garden center, nursery, or horticulture-related field preferred

• Solid plant knowledge or a strong interest in learning

• Proven leadership and team-building skills

• Excellent communication, organization, and multitasking abilities

• Comfortable with light physical work and being on your feet throughout the day

• Customer-first mindset with the ability to upsell services naturally

• Ability to operate point-of-sale systems and basic office software